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Benefit Delivery Centre, St Austell

250 Staff based at St Austell

The Department of Works and Pensions (DWP) launched a well being at work programme in 2008. Here at the Benefit Delivery Centre (BDC) we took up the challenge in January 2009, by inviting Health Promotion (HP) to work with Health and Social Security Recreation Association (HASSRA) to introduce a wellbeing programme within the office.

We decided to go for the long haul rather then a one off event to introduce staff to a healthier lifestyle.
It was very important to get the backing of the Management Team which we did in February. Our launch date was 12 May 2009.  Since then and in partnership with HASSRA and HP we have started the following; pedometer challenge, stop smoking group, lunch time walks, discussions with Polkyth leisure centre for taster sessions. In the autumn we began a weight management group, health awareness days, mental health awareness/mentors and walking to work (mobilise).
All the activities have proved a success and no one event stands out above the rest, but if pushed maybe the pedometer challenge.

“The progress we have made in the
short time the programme has been
running is remarkable. This has been
recognised within the wider community
of DWP by visits from officers who are
interested in how we have managed
the programme. Our plan still
remains – gentle progress but in
partnership with DWP Well
Being programme at some time”

- John Nunn, Benefit Delivery Centre

“Public Health England South West is delighted to showcase the workplace wellbeing case studies from Cornwall and Isle of Scilly as exemplars of good practice in support of the: ‘Mental health toolkit for employers’, ‘Musculoskeletal health in the workplace’, ‘Reducing the risk of suicide: a preventative toolkit for employers’ and ‘Crisis management in the event of a suicide: a postvention guide for employers’.  Cornwall and Isle of Scilly has a long track record of leading the way in supporting local employers develop approaches that create healthy workplaces which meet the quality mark standards required to receive the prestigious ‘health and wellbeing in the workplace’ award.”

Professor Kevin Elliston, Deputy Director Health & Wellbeing South West


Professor Dame Carol Black is Expert Adviser on Health and Work to NHS England and Public Health England presented the awards. She said at the 2017 Workplace Health Conference and Awards“It always gives me great pleasure to return to Cornwall to present the Workplace Health Awards, which go from strength to strength each year. These awards show the commitment of organisations, public and private, large and small, to employees' health and wellbeing. They also acknowledge the relationship between health and wellbeing, engagement and productivity"

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