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BT Consumer Sales Truro

Company ethos or mission statement:

BT Consumer is the UK’s leading provider of communications products and services including voice, broadband and TV services. Our aim is to build on the progress of the last few years to create a bigger, faster growing Consumer business which delivers even better for our customers and with more opportunities for BT people to build their careers.

A brief summary of why you have become a healthy workplace:

It was an ideal opportunity to recognise the excellent work that BT as a company already does to support staff to achieve a healthy lifestyle as well as challenge us to improve the level of support we give to ensuring we have a happy and healthy workplace.


Recent Health & Wellbeing activities on offer (this year):

  • Recent activities this year
  • Healthy living event
  • Salad and soup lunches
  • Football tournament
  • Aeorobics, yoga and Samba taster sessions.
  • Winners of Truro Be Active Sports Day
  • Use of on-site gym for travel to BT Tower Challenge during Sports Relief 2014
  • Visit by chiropractors promoting free NHS service

Plans/Aims for the Next Year:

  • Attend Beach games
  • Promote use of on site gym
  • More taster days
  • More healthy lunches




We are immensely proud to achieve the gold award for our Truro site.  It reflects all the hard work and proactive initiatives we have put in place during the past year.  It is good for our business and our people.

- Kate Cooper- manager with national responsibility for attendance managers

 “We have learned so much through the Cornwall Workplace Health Award Programme already, and are keen that we pass this learning on to our staff.  With many organisations already represented, we were surprised we haven’t got involved sooner as it’s so aligned to our overall ‘Wellbeing Ambition’ that working for the Environment Agency will improve health and wellbeing”

Steve Marks, Environment Agency

Costs of Ill Health

In 2006 around 175 million working days were lost due to illness and it is estimated that the annual economic costs of sickness absence and worklessness is over £100 billion.  (Working for a healthier tomorrow, Department of Health, March 2008). 

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