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BT Consumer Sales Truro

Company ethos or mission statement:

BT Consumer is the UK’s leading provider of communications products and services including voice, broadband and TV services. Our aim is to build on the progress of the last few years to create a bigger, faster growing Consumer business which delivers even better for our customers and with more opportunities for BT people to build their careers.

A brief summary of why you have become a healthy workplace:

It was an ideal opportunity to recognise the excellent work that BT as a company already does to support staff to achieve a healthy lifestyle as well as challenge us to improve the level of support we give to ensuring we have a happy and healthy workplace.


Recent Health & Wellbeing activities on offer (this year):

  • Recent activities this year
  • Healthy living event
  • Salad and soup lunches
  • Football tournament
  • Aeorobics, yoga and Samba taster sessions.
  • Winners of Truro Be Active Sports Day
  • Use of on-site gym for travel to BT Tower Challenge during Sports Relief 2014
  • Visit by chiropractors promoting free NHS service

Plans/Aims for the Next Year:

  • Attend Beach games
  • Promote use of on site gym
  • More taster days
  • More healthy lunches




We are immensely proud to achieve the gold award for our Truro site.  It reflects all the hard work and proactive initiatives we have put in place during the past year.  It is good for our business and our people.

- Kate Cooper- manager with national responsibility for attendance managers
Health, wellbeing and productivity in the workplace

In the United Kingdom during 2013–2014 an estimated 1.2 million people who worked during the last
year were suffering from an illness (long-standing as well as new cases) they believed was caused or made worse by their current or past work. Half a million of these appear to be new conditions which started during the year. 


Health, wellbeing and productivity in the workplace
A Britain’s Healthiest Company summary report
Marco Hafner, Christian van Stolk, Catherine Saunders, Joachim Krapels and Ben Baruch

Top tip! No hiding from work email for employees

Companies need to set clear policies on acceptable use of work email, as well as regarding when to switch off - employees need to know it is OK to let work email that arrived after hours wait until the morning.

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