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NHS Kernow

Clinical commissioning group for Cornwall and the Isles of Scilly.

What we do:

NHS Kernow is the clinical commissioning group for Cornwall and the Isles of Scilly. The Group is formed of 65 local practices who are themselves formed into locality groups which have been involved in local commissioning for many years. 

NHS Kernow strives to improve the health and wellbeing of people living in Cornwall and the Isles of Scilly. It is widely acknowledged that people with improved health and wellbeing are less likely to need to access health and social care services. We work across the whole system to deliver new ways of working that enables everyone, especially those who are frail or vulnerable, to live the lives they want to the best of their abilities. The organisation helps everyone to make better use of the skills and resources from health, social care and voluntary sector organisations in Cornwall and the Isles of Scilly as well as from people and their communities. The focus is on individuals, their stories, their needs and their aspirations.

Why we became a healthy workplace:

It is our aspiration that our workforce is healthy, valued, happy and safe. We are delighted to have achieved a healthy workplace gold award for the fourth year running, however, this does not mean we will not be taking significant action in 2017 to continue to maximise the health and wellbeing of our staff. We aim to further embed a culture that promotes workplace health and is underpinned by the learning from a number of staff engagement sessions held in 2016, the outcomes from our staff survey and the recommendations from the Healthy Workplace report.

Recent health and well being activities:

• Allocation of a staff room at Sedgemoor
• Identification of Governing Body member to support the group
• Engagement with Governing Body and Executive Management Team
• Back pain and prevention sessions held
• Stress in the workplace sessions arranged
• Free Mindfulness app for all staff
• Supporting resolution of healthy and safety issues on all sites
• Updated stress in workplace policy
• New staff volunteering policy
• Workplace IT assessments carried out at Daromaba House
• Please do not disturb/hot desk signs available
• Hygiene standards posters displayed
• Purchase of noticeboard for staff room
• Mindfulness tips in weekly bulletin
• Training of additional first aiders and update of signage across sites
• Updated roles and responsibility Healthy Workplace Champion leaflet to encourage more staff to be part of the group
• Staff discount pages more visible on website
• Standing agenda item on Healthy Workplace group regarding staff suggestions and communication and feedback methods
• Improvements in Healthy Workplace Champions role to seek feedback from their colleagues and teams
• Promotion of Cornwall Healthy Weight Sessions

“I am delighted that we have been successful again and recognise for the work we do to create a Healthy Workplace. We have spent a lot of time this year ensuring staff feel they are communicated with and that they are involved in developing the organisation. This in turn adds to staff feeling valued, involved and part of developing the future. We have introduced “thank you” boards on all of our sites so that colleagues can put up a sticky note to recognise colleagues when they have helped others out.” - Jackie Pendleton Interim Chief Officer

- Director
Employee Feedback

"I am lucky to work for an organisation whose management has whole-heartedly supported me throughout the process of obtaining the Healthy Workplace Awards.  The Directors have never said ‘no’ and it is great to know that my employer is interested in everyone’s well-being at work.  Not only have they approved my initiatives but they have also led by example and joined in some of them too.  They have committed, what are for us, scarce resources and agreed more flexible working policies as well as offering support to staff who may struggle with work or with personal problems through solid employment policies and management techniques"- Louise Mallas, YMCA Cornwall

Employee Feedback

"Within 6 months of signing up the enthusiasm and potential of how we can promote Health and Wellbeing throughout the College has taken hold and now after receiving our Bronze, 2014 is looking to be a very exciting year.  The Award programme has enabled us to look into what our staff would like to access and benefit from in the future and ultimately will help towards maintaining a happy, healthy and motivated workforce"- Rebecca Smith, Truro and Penwith College

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